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Processing Time: Orders are processed within 1-3 business days, Monday to Friday.
Weekends and Holidays: Orders made on weekends or holidays will be processed the next business day.
Shipment Commencement: Your order will be shipped after the completion of the mentioned processing time.
Responsibility: Until confirmed as shipped by the carrier, Marianela's Exclusive Shop assumes responsibility only for damaged or incorrect items received.
Free USA Shipping
Carrier: We provide free shipping via USPS without any minimum purchase requirement.
Priority Mail: For expedited shipping, select Priority Mail at checkout and pay the additional shipping fees.
- We do not offer International Shipping at this moment.
Lost or Stolen Packages
Responsibility: Marianela's Exclusive Shop is not liable for lost or stolen packages once the delivery service marks them as "Delivered."
Claims: In the event of a lost or stolen package after being marked as delivered, customers are advised to file a claim with the delivering carrier.
Return Due to Incorrect Address: If a package is returned due to an incorrect or incomplete address, the customer is responsible for the return shipping fee.
Refund Policy: Failure to pay the return shipping fee will result in a refund minus the initial shipping cost.
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